5 Must-Have Skills to Look for in a Facility Manager
As businesses grow and workplaces evolve, the role of a facility manager has become more important than ever. Facility management isn’t just about maintaining buildings anymore — it’s about creating environments where people can work comfortably, safely, and efficiently.
Technology has made the job easier in many ways, but tools alone aren’t enough. What really matters is who’s using them. That’s why it’s important to look for a few key skills when hiring a facility manager.
1. Knows Your Industry Inside Out
Every industry has different needs — whether it’s how a space is maintained, what regulations must be followed, or what kind of support employees expect. A good facility manager should understand the unique demands of your business and stay up to date with rules that apply to your sector.
2. Thinks Clearly in Tough Situations
No workplace runs perfectly all the time. Problems will come up, and when they do, you need someone who stays calm and finds solutions quickly. A solid facility manager doesn’t just react; they plan and are ready to deal with issues without disrupting the flow of work.
3. Handles the Unexpected
Every day is different in this role. Some challenges are familiar, but others are new — and don’t come with instructions. A reliable facility manager should be flexible, able to think on their feet, and make practical decisions even when there’s no clear answer right away.
4. Listens to People and Takes Action
Facility managers have a direct impact on how employees feel at work. Clean spaces, working systems, and quick responses to complaints all matter. But beyond that, the best managers pay attention to feedback and use it to make things better, not just check tasks off a list.
5. Open to Learning New Technology
Digital tools are a big part of modern facility management — from building systems to scheduling to security. A forward-thinking facility manager should be willing to learn and apply new technologies that can make things run smoother and smarter.
Hiring the right facility manager can make a real difference in how your business runs. At TalbotFORCE, we make sure our team has not just the technical know-how, but also the people skills and practical mindset needed to manage today’s workspaces. We’re here to help you create a place where your business — and your people — can thrive.