Security guards or security officers are grey-collar personnel whose duties include patrolling, monitoring surveillance systems, conducting building inspections, guarding entry and exit points, verifying visitors, and more. They are also considered employees who often work beyond the conventional retirement age, bringing experience and commitment to their role.
Security guards are commonly stationed at hospitals, offices, ATMS, residential colonies, malls, and other high-footfall locations. Just like white-collar professionals, security personnel possess a diverse skill set that they must apply on-site every day to maintain order and safety.
One of the most prominent roles and responsibilities of security officials is to inspect the site and patrol. The bounded area is continuous. This positively minimises the chances of any mishap at the commercial or residential premises.
Another major job aspect of security professionals is to train their subordinates who are new to the security culture. This includes formal and informal induction regarding the property and its maintenance. This training can be real-time for the subordinates which include inspecting and patrolling the property, monitoring the entry and exit of visitors, and so on.
Being a security guard is not easy at all. You have to proceed with a certain predefined procedure without considering the income level or status of the person who is entering the building. Checking the identity, maintaining the entry register, notifying the purpose of the meeting, and mentioning the name of the person to whom the visitor has to meet are some of the main entrance procedures that a guard has to follow at a commercial or residential property.
Reporting any suspicious activity within the premises is also one of the vital responsibilities of security guard services. To prevent any mishap at the site, a security guard should be proactive and attentive during working hours. If the security personnel are not attentive, it might create a question about the safety of people and the effectiveness of the safety and security department.
One thing that might not directly come as a responsibility of the security guards is to become a helping hand to the people. This duty often comes through moral values and the nature of their occupation. Assisting people with navigation and directions, parking, loading or unloading of stuff, and many other things are develop with time among the security guards.
It is the most important duty of any security guard that he/she can never ignore. Security guards are given special training or induction at the time of joining to face any calamity or disaster wisely. Responding timely to the alarms and acting wisely can minimise the risk of human casualties.
The security personnel are indeed provided with such resources that can help them to prevent any misfortune to the commercial or residential site. Monitoring surveillance cameras is again an imperative responsibility for all the security guards to act proactively and intercept any activity that can create a disturbance among the people who are living within the premises.
Submitting the end-of-day reports to the reporting officer is also a vital responsibility of the security guards. Mentioning the entry, exits, visitors, and incidents (if any) in the report are the key elements that one should never leave out. Therefore, these are some of the major roles and responsibilities of security guards. A skilled security official can make a great contribution to society. Because certain things can’t take place without the assistance of these grey-collar professionals.