Every business needs an ergonomically comfortable, de-cluttered, secure, and hygienic workspace for its employers. Furthermore, with improving standards and expectations of the workforce, organisations are aligned to curate employee-friendly offices. Hence, there can be seen a significant rise in the outsourcing of facility management services and the growth of integrated facility management companies.
However, the role of the facility management providers extends beyond maintaining the upkeep and cleanliness of the building. It now also seeps into streamlining organisational processes, tech-driven access, optimizing space utilization and data – standardization. Facility management is now responsible for ensuring that the buildings as well as services within those buildings meet each and every need of every individual who works there.
Four key responsibilities of Facility Management service providers are –
Maintenance of Building and Security – A top priority of every facility provider is to ensure the splendid upkeep of the office buildings. Additionally, they are also responsible for facilitating the smooth functioning of all amenities like elevators, pantries, and other pieces of machinery. The security of the employees should also be a top concern for the facility providers.
Cleanliness of the office environment – De-cluttered, tidy, and hygienic workspace is the foremost requirement of every stakeholder in the business. Therefore, facility management should guarantee a clean, healthy, and safe environment to promote the productivity of the employees and hampering of any operation.
Upkeep of Office Equipments – Nothing is more frustrating than not finding a pen and notepad while you are on an important call. The facility providers should take care of employees every small and big need at their workstation. Also, other amenity tools like water coolers, microwaves, sanitiser dispensers and stationery should be amply taken care of.
Smooth Operational Procedures – It is vital for facility management companies to leverage technology and digital tools for data standardization and collection of the business. Every assistance like attendance monitoring, visitor management etc. should be offered by the provider.
It should be understood that for realising the goals of the organisation, a hassle-free and convenient office space is necessary as it enhances productivity and creativity. So, the multi-dimensional role of facility management providers is crucial for the growth of every business.